If you want to produce extremely high-quality work, it may be wise to find someone to help. It's hard to be objective about our own work. Almost by definition, we believe if we did it, it must be good. But yet, sometimes an objective eye can help us take our good work...
Business
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Know the Lifetime Value of Your Customers
When that lone customer arrives at your restaurant on a busy night, it's tempting to make him or her wait, in favor of the party of 12 that's sure to rack up a huge bill. But it just might not be wise. When you're deciding how to structure your business, who to give...
Marketing vs. Sales vs. Copywriting vs. Design
I've recently noticed that many entrepreneurs hire a "marketing person" and then end up with someone who doesn't do what they expect. Sometimes it's because they didn't realize what "marketing" means. Other times, it's because the person they hired didn't know what...
How do you deal with fundamental overload?
When you've made real commitments that add up to 100%+ of the time/mental energy you have available, how do you deal with it? I'm in that situation at the moment and find myself debating whether to concentrate on one thing, get it done (while other things fall by the...
Make It Easy To Communicate
If you're a businessperson, relationships and partnerships are a key part of getting things done. Communication is one of the most important components of successful working relationships. Yet all the communication technology we've invented has actually made it harder...
How The Rich Are Different (Hint: Not Much)
I've found the older I get, the more I hear people talk about how some rich or famous person is so smart, generous, insightful, good at business, etc. Only these days, I actually know some of the people being placed on pedestals. I offer you this report as a public...
You have to want to succeed as much as you want to breathe. Really?
“When you want to succeed as bad as you want to breathe, then you’ll be successful.” That’s great if it’s your only option, but there are other ways.
The Power of Visceral Relationships
I'm having a conversation on Google+ about social media, and it connected up with an exercise I did today to produce a rather puzzling realization. Social media has certainly broadened who I know and how we connect. It's because of social media that I have met some of...
“Strategic Thinking” – The Meaning Behind the Buzzword
It sounds easy: my client wanted to think more strategically. isn’t that the hot buzzword? “Strategic thinking.” Oooh! Sexy. There’s only one problem: what, exactly, does it mean? You’d think we would know. But I’ve seen executive teams discuss in all seriousness what...
Income Distribution and the Ultra-Rich
A friend wrote to a group I'm part of: Some folks I know who are at pre-IPO companies are really opposed to Warren Buffett's support of raising taxes on the ultra-rich, saying that Buffett is helping keep a glass ceiling in place between them and being super rich....