Your little voice may have all the answers you need. Have you ever wondered how certain corrupt businesspeople can keep spouting great, moral words while doing the exact opposite in their behavior? You wonder how they can wax eloquent about the need to give customers...
leadership
Here are articles on leadership
What does a CIO do, anyway?
A CIO’s job description: limiting technological adoption, insuring financial responsibility, linking technology to internal & external strategy.
Lessons from Wentworth by the Sea
Wentworth by the Sea hotel reopened a couple of years ago. Through a combination of history, customer service, and community integration, they produced a Quite Fabulous Experience for customers and employees alike.
Linking Leadership and Management with Powerful Strategic Planning
What’s more important: leadership or management? Both, it turns out. Management is the tool through which leadership turns into reality. And strategic planning is the process that links leadership and management.
Take Responsibility as a Leader Before It Takes You!
Taking responsibility is an oft-overlooked aspect of leadership. Here’s how to start taking responsibility for yourself and your organization.
Root Your Leadership in a Strong Vision
Leadership requires vision, plain and simple. You can’t align people in an organization unless you give them a compelling future to move towards.
How to Appreciate Your People
Having their accomplishments recognized makes a huge different for people. Here are some suggsetions as to what and how you might show appreciation.
Balance Rights with Responsibilities
It’s not enough to enjoy the rights of leadership; to be truly effective, you must embrance the responsiblities as well.
Five Great Ways to Tank Customer Loyalty Before It's Begun
The best way to keep loyal customers is not to lose them to begin with! Yet some companies are destined to lose their customers just by virtue of how they price and market their services. This article explores five common mistakes that tank customer loyalty.
Tragedy Helps us Lead
How tragedy can help us be more powerful leaders.